Language workshop customer services
Client friendly telephone manners
‘Being friendly to your customers’
You know your company 'inside and out'. Your products and services hold no secrets for you. You want to pass on that knowledge to your customers, ... on the phone. In a client friendly way, if at all possible. Come and join our Client friendly telephone manners workshop and discover how it can be done! This workshop is also available to native speakers.
More information about the Client friendly telephone manners workshop
More information about the Client friendly telephone manners workshop – native language
Client friendly writing
It sounds better on paper …
Your letter or e-mail to a client will also determine how you as a company show yourself to the outside world. So you'd better show yourself from your best side, no? During the Client friendly writing workshop, your letters and e-mails will be given a thorough face lift. This workshop is also available to native speakers.
More information about the Client friendly writing workshop
More information about the Client friendly writing workshop – native language